1. Definitions
- App: The CATCH application or its associated website.
- User/Customer: Any individual using the App or making a booking through it.
- Service: Car rental services provided through the App.
- Provider: The entity supplying the vehicle for the service (owner company or associated branches).
2. Subscription & Use
- Users must meet the legal age requirement (21 years) and possess a valid driving license.
- Registration requires accurate information, and users are responsible for keeping their information up to date.
3. Booking & Payment
- Prices are determined based on the car type, rental duration, and distance (if applicable).
- Additional fees may include insurance, fuel, potential damages, late returns, or cleaning charges.
4. Cancellation & Modifications
- Cancellation is free up to 24 hours before the scheduled booking.
- Modifications are subject to service availability and may result in a price adjustment.
5. Vehicle Pickup & Return
- The vehicle is inspected at pickup, and any damages are documented.
- The vehicle must be returned in the same condition.
- Late returns may incur additional fees.
6. Insurance & Liability
- The vehicle is insured in accordance with legal requirements.
- Users are responsible for any damages resulting from misuse or traffic law violations.
- The App is not liable for accidents caused by illegal or improper use.
7. Privacy & Legal Use
- The App reserves the right to use user data in accordance with its Privacy Policy.
- These terms may be updated from time to time, and users will be notified through the App.
8. Intellectual Property
- All content within the App is owned by CATCH or its licensors.
- No content may be used without explicit permission.
9. Termination of Service
- The App reserves the right to suspend or terminate a user’s account in case of violation of these terms.
- Vehicles must be returned immediately upon request.
10. Governing Law & Dispute Resolution
- These terms are governed by the laws of the Kingdom of Saudi Arabia.
- Any disputes will first be resolved amicably, and if not possible, referred to the competent courts.
